Return & Refund Policy - Magnolia Belle Boutique

1. Introduction

Welcome to the family, y'all! At Magnolia Belle Boutique, we hand-pick every piece we send your way, and we want you to feel beautiful and confident in your new clothes. Thank you for shopping with us. We appreciate your support of our small (but mighty) boutique.

Sometimes a fit just isn't right, and that's okay. It happens to the best of us. Below, we've laid out our Return & Refund Policy in plain, friendly terms so you know what to expect.

2. Return Eligibility & Timeframe

We want you to love what you ordered. If something isn't a perfect fit, here's what you need to know:

• Return Window: You have 30 days from the date of delivery to initiate a return for a full refund.
• Condition Requirements: To be eligible for a return, your item(s) must be:
  • Unwashed, unworn, and unaltered
  • Have all original tags still attached
  • Free of makeup, deodorant, perfume, or pet hair
• Refund Type: Eligible returns will be refunded to your original payment method in full (minus return shipping costs, see Section 3).

We inspect every return with care before processing, so please try items on gently, the way you would in a fitting room, before deciding if they're the one.

3. How to Initiate a Return

Here's how to send your item back to us:

1. Reach out first. Email us at hello@shopmagnoliabelle.com within 30 days of delivery, and include your order number and the item(s) you'd like to return.
2. Wait for your confirmation. Our team will confirm your return eligibility and send you instructions on where to mail your package.
3. Pack it up with care. Place the unworn, tagged item(s) securely in its original (or similar protective) packaging.
4. Ship it back to us. The customer is responsible for return shipping costs. We recommend using a trackable shipping method, since we can't issue a refund for a package that gets lost in transit.
5. Wait for your refund. Once we receive your return, we'll take it from there (see Section 4 for processing times).

4. Refund Processing Time

Once your returned package arrives at our doorstep, here's what happens next:

• Our team will inspect your item(s) within 3 to 5 business days of receipt to confirm they meet our return conditions.
• Once approved, your full refund will be issued to your original payment method within 5 to 7 business days.
• Depending on your bank or card issuer, it may take an additional billing cycle for the refund to appear on your statement.
• You'll receive a confirmation email once your refund has been processed.

5. Final Sale & Excluded Items

Certain items are final sale and are not eligible for return or exchange, including:

• All accessories (jewelry, bags, belts, hair accessories, etc.)
• All sale items (marked down at the time of purchase)
• Any item purchased using a promo code or discount code of 15% or greater

Please double-check sizing charts and item details before purchasing these pieces, since all sales in the categories above are final. If you're unsure whether an item qualifies as final sale, ask us before you buy. We're happy to help.

6. Damaged or Defective Items

We take great care in packing your order, but every now and then, shipping doesn't go as planned. If your item arrives damaged or defective, we'll make it right:

• Contact us within 48 hours of delivery. Email hello@shopmagnoliabelle.com with your order number.
• Include photos. Please attach clear photos of the damage or defect, as well as the shipping label or packaging if possible.
• Once verified, we will offer you a full refund or replacement, your choice. You will not be responsible for return shipping costs on damaged or defective items.

Claims submitted after the 48-hour window may not be eligible for a damage-related refund or replacement, so please don't wait to reach out.

7. Contact Information

Have questions or concerns? We're here for you.

Magnolia Belle Boutique Customer Care Email: hello@shopmagnoliabelle.com

We aim to respond to all inquiries within 1 to 2 business days. Thank you again for shopping with Magnolia Belle Boutique. We're glad you're here.